It happens every day: someone asks for the price, you reply… and they never write back. Often it is not a lack of interest, they simply forgot. That is where follow-up makes the difference.
What automatic follow-up is
It is when the AI messages a customer again who did not finish the conversation, with a useful message: answering a question, sending the proposal, reminding them of a promotion or asking if they want to book.
Why it works
- Recovers sales that would have been lost.
- Does not depend on someone remembering to message them.
- Arrives with the right information, because the AI has it in its database.
Respectful and within the rules
Follow-up is only sent to people who messaged you first, with no spam and within WhatsApp rules. That is why we work with the official API.
Example
A customer asks about a service and does not reply. The next day, the AI writes: "Hi! Yesterday you asked me about the service. Here is the proposal and the available times. Would you like me to book a spot for you?"
Part of AI Support
Follow-up is one of the features of our AI Support, along with answering voice notes, interpreting images and sending proposals.
Want an AI that answers your WhatsApp instantly?
Connected to the official WhatsApp API and trained with your business information.
Frequently asked questions
Does the AI message any number?
No. It follows up with customers who messaged you, respecting WhatsApp rules.
Can I choose what the follow-up says?
Yes. We define the message and the timing of the follow-up with you.
